At Book Flowers, we want to make your ordering and shipping process
as easy as possible. To ensure that, we will keep in touch
with you at various stages of the ordering and shipping
Click on the links below to get answers to any specific
queries that you may have.
- How do I get an order confirmation?
- What is the actual delivery time for my
- Can I get shipment details for my orders?
- What are your shipping charges and how do
you calculate them?
- How do my orders get shipped from your
- What are the locations to which you make
shipments from your store?
As soon as an order is authorised for payment, you will
receive an e-mail confirmation of your order. This
confirmation will indicate your order number that you can
refer to later for checking the status.
The delivery of the ordered items has two steps - Book Flowers delivery to the courier and the Courier's delivery to you. When we indicate "Normally ships in 72 hours"
against an album, what we mean is that it will take us 72
hours to deliver the ordered items to the Courier. To this,
you must add the transportation time, which is typically 1-3
days, depending on the place of delivery.
Please note that there are no shipments made from the store
on Sundays and public holidays as our fulfillment partner,
Blue Dart Express, does not make any pick ups on those days.
We will send you an email regarding the shipment of your
order, as soon as the items are handed over to the Courier,
alongwith the Consignment number under which it has been
shipped. If you want to call the Courier to follow up, you
can use this number.
It is our endeavour to make shipping charges as affordable
When you have multiple volumes of a single item, each volume will be counted as one unit for calculation of the shipping charges. The shipping charges are dependent on the volume-weight of the product as well as the country where it has to be shipped. The shipping charges includes the cost of shipping, handling and
packaging with delivery at your doorstep.
All your orders are packaged at our warehouse and shipped
to you by overnight express courier service of our
fulfillment partner, Blue Dart Express Limited. The
shipments picked up from us by Blue Dart in the evening are
typically delivered to you by afternoon on the following